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How to! Passport Renewal via Consular Outreach Program


Renew your passports six (6) months before the expiration date. This is usually what we follow in terms of passport renewal to give window on the process itself from Canada to Philippines and back.

In the past few months, my husband and I have been worried of my son’s expiring passport because this will mean travel, time and money. We are currently situated in Winnipeg where to get a new passport or renew an existing one would need a lot of effort. Just like any other cities and provinces it is far from Vancouver or Toronto or Alberta where our Philippine Consulate is located. For this reason, we decided to try renewing through the Consular Outreach Program.

At first I thought it is just a matter of going online through the web, checking the schedule, book for an appointment and voila! A slot has been reserved for you. But No! , you need to know when the online scheduling will be opened and usually, you will see “Not yet Available” status. Then after a day or two or a week you will try to check again if it is already available, and you will be happy because the status has been changed to” Opened on…” a certain date. So what you will do is try to book, select a staff member and select the service. When it’s my first time to try the booking, I am confused, I was able to select an officer and the outreach program selection but then the dates are all highlighted in gray colour and I cannot select any date. We even sent an email to PCG Vancouver to know the reason why. They politely replied that it is because there are no more slots available for that particular outreach schedule, and usually they open it on a Sunday, month before the scheduled date.

After a month, another outreach program is yet to be opened. By that time, I thought I can get one but still no luck because again there are a lot of kabayans from Calgary who also need an appointment and maybe, just maybe they are more efficient in reserving a slot than me or my husband. But what’s wrong with us for not getting one?

And because the time is running, it’s been 2 months and still we were not able to renew. We decided to schedule a travel in Vancouver and book for an appointment, yes it easy to get a slot from there but considering the travel time by land or the fare to be paid by air is not a joke. My son is minor so a parent is needed to join him, but since we think we do not have a choice we preferred to schedule our travel.

A week has passed, few days before our scheduled travel to Vancouver; I’ve checked the PCG’s website and learned that there is another Consular Outreach program for the month of May. We want to give it a try but this time we want to make sure that we will not miss it so we keep on reading and searching some articles about it. And yes we did not! By that time we are very thankful that we were able book a slot and save some amount of money, so we just cancelled our previously booked appointment.

Now the question is what went wrong that we did not get a slot before. I want to share to you the steps that we took to finally book for a passport renewal appointment online in the Consular Outreach program as outlined below including the passport application process:

  1. Go to the PCG Vancouver website and select the Consular Outreach Menu, here is the direct link; http://www.vancouverpcg.org/consular-outreach.html
  2. Check on the tentative schedule for your place. If there is one but still close by the time you check, make sure that you will visit again their website on a Sunday afternoon, a month before the first day of the outreach duration. See my dates below as an example to serve as a guideline:
    • In the website it states that the tentative schedule for Winnipeg is May 19-22, 2015
      • Check your calendar, one (1) month before May 19 is April 19
      • Check if April 19 falls on a Sunday, if not then choose the last Sunday before April 19 or the Sunday after April 19
      • Since April 19 is Sunday, PCG opened the online booking on that day in the afternoon around past 1PM Winnipeg time
  1. Click the “Book Now” button under Passport Applications/Renewal section and you will be redirected to a new page , https://booknow.appointment-plus.com/6kpgv4zc/
  2. Below the Appointment Locator, select a Staff member (if you cannot find from dropdown your preferred Outreach Program, just keep on refreshing the page until it become available)
    • You may want to select Passport Officer 2because usually Officer 1 and 3 are first to run out slots (I just don’t know if this will still happen after publishing this article J
  3. Then select a service and select your preferred date and time
  4. For first time users, just follow the instructions and you will be asked for an e-mail address so be sure that you have one before starting the appointment process (because you need to do this as fast as you can)
  5. Fill out the required information
  6. If multiple application is required, be sure that you get a slot for each applicant ( you can use the same e-mail address for all but different log in or username for each)
  7. Wait for the e-mail to be sent to you with the requirements
  8. Secure the requirements and come on your scheduled date and time. The application process is fast, it will not take you more than an hour. But your new passport will reach you after 12-14 weeks, please check the PCG Vancouver website for any update.

I hope that this article helped you in one way or another. Please also check the instructions in https://booknow.appointment-plus.com/6kpgv4zc/ before you start with the appointment booking.

By the way, if you want a passport cover similar on our cover photos. Don’t hesitate to contact us on our FB page.

If you have questions, we got answers! Join the Facebook group to get access to the lively discussions about everything you need to know as you migrate/settle in Canada. Everyone’s welcome to join!

Disclaimer: Pinoy-Canada.com is not in any way connected with Immigration, Refugees and Citizenship Canada (IRCC) (formerly Citizenship and Immigration Canada (CIC)), nor are immigration consultants by profession or agency any information or news shared on this site are gathered from updates from various resources.


About Richel Villanueva

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